By selling directly to consumers, our company with necessary insight envisions how the customer journey should take place and execute the tactics required to give the customer a seamless experience and thereby realize years of growth in months. Our direct and authentic engagement with customers improves the end-to-end customer journey as we integrate the transactional data and customer intelligence we get from all the channels.Factory direct items are shipped direct from the factory to customer’s door via standard ground shipping. Once the product is shipped from the vendor your customer will be emailed the tracking number and they can track the product.